Quick steps
- 1Complete every purchase and sale through Clubhouse Exchange
- 2Keep listings accurate and ship to the verified delivery address
- 3Review fees and payout timing before accepting an offer
Platform-only transactions
The CHEX terms summary says secure transaction protection applies only to transactions completed through the official platform.
If either side moves payment or final deal terms off-platform, the transaction falls outside that protected flow.
For that reason, buyers and sellers should keep payment, delivery, and issue resolution tied to the order in Clubhouse Exchange.
Seller fees and marketplace services
The CHEX terms summary explains that seller fees help cover premium advertising, marketing campaigns, and merchandising support for listed inventory.
Those services are part of how the marketplace helps surface listings to qualified buyers.
Separate from those platform fees, Stripe processing also applies when a transaction is completed.
Seller standards
The terms summary notes that sellers with lower refund rates may receive preferential treatment in promotion and placement.
Sellers are expected to describe clubs accurately, present inventory honestly, and fulfill orders without avoidable delays.
Higher-quality listings and lower claim rates protect the overall marketplace experience for buyers and sellers alike.
Payout release
Clubhouse Exchange uses Stripe for secure funds transfer.
Under the CHEX terms summary, funds are held until the buyer approves the sale or 72 hours pass after delivery to the verified address, whichever comes first.
After release, transfer timing depends on the seller's connected Stripe account and bank processing.